OVERVIEW
When your team attends this compelling program they will learn the five crucial management lessons that will maximize your organization’s effectiveness and drive performance to remarkable levels:
1. Move Forward Together: Building Effective Teams
- Teamwork successfully fights fires – From the moment the bell rings in the firehouse, each firefighter knows his individual role and the roles of his immediate team members
- Building a culture of service around an organization’s goals strengthens every team
- Building extraordinary team performance reduces turnover
2. The 4 P's: Planning and Practice Produce Performance
- Firefighters train in teams and cover every protocol they will follow in actual fires so they can save lives and put out fires flawlessly when the time comes
- Training continues throughout each firefighter’s career as they regularly return for new tactic training
- In business each manager is a team leader who cannot afford to panic or hesitate during a crisis.
- Training is essential to producing superior performance
3. Expect the Unexpected: Making Crisis Management Routine
- Every fire is a crisis of unknown dimensions
- Established protocols eliminate the unknown and create the best opportunity to make the right decision
- Crisis analysis assessment using S.W.O.T. (Strength/Weakness/Opportunity/Threats) eliminates panic and hesitation in the workplace
4. Great People: Building Heroes – Not Hiring Them
- Fire departments don’t hire heroes – they create them
- Every organization is as good as its people
- Demonstrating how the central values of superior performance can be fostered within organizations is a key lesson
- Acknowledging that each employee’s role is critical to an organization’s success builds the most professional, competent, and well-trained workers possible
5. Commitment to the Mission
- No matter how great the danger, firefighters have an unfailing commitment to their mission and each knows they can count on one another in every situation
- Building a committed workforce is key to achieving extraordinary team performance
Watch the 3 minute Program Overview video